Developing Emotional Intelligence
- Description
- Curriculum
- Reviews
🧠 Emotional Intelligence Course Overview
📘 Course Objectives
This course is designed to help learners understand and develop emotional intelligence to improve communication, build better relationships, reduce stress, and lead more effectively in personal and professional environments.
📚 Module 1: Understanding Emotional Intelligence
• Introduction to Emotional Intelligence
• Defining Emotional Intelligence
• The Importance of EI
• Who Needs It?
• What Are Emotions?
• EQ vs. IQ
• 📝 Knowledge Check
📚 Module 2: Core Components of EI
• Self-Management
• Self-Awareness
• Social Skills
• Internal Motivation
• Empathy
• 📝 Knowledge Check
📚 Module 3: Tools for Emotional Control
• Journaling
• Meditation and Mindfulness
• Identifying Emotional Triggers
• Breathing Techniques
• Taking a Break
• 📝 Knowledge Check
📚 Module 4: Verbal Communication Skills
• Active Listening
• Asking Questions
• Considering Your Audience
• Choosing the Right Words
• Being Authentic
• 📝 Knowledge Check
📚 Module 5: Nonverbal Communication Skills
• Body Language
• Tone of Voice
• Facial Expressions
• Eye Contact
• Personal Space
• 📝 Knowledge Check
📚 Module 6: Relationship Management
• Building Rapport
• Respond, Don’t React
• Showing Gratitude
• Finding Common Ground
• Setting Boundaries
• 📝 Knowledge Check
📚 Module 7: Handling Challenges
• Recognizing and Admitting Failure
• Disagreeing Constructively
• Staying Cool Under Pressure
• Being Open to Perspectives
• The Power of Forgiveness
• 📝 Knowledge Check
📚 Module 8: EI in Business Practices
• Working in Teams
• Setting Business Goals
• Interviewing Right
• Feedback Culture
• Customer Rapport
• 📝 Knowledge Check
📚 Module 9: Personal & Professional Benefits
• Building Strong Relationships
• Managing Change
• Reducing Stress
• Better Decisions
• Boosting Morale
• 📝 Knowledge Check
📚 Module 10: Making an Impact
• First Impressions
• Maintaining Composure
• Inspiring Leadership
• Self-Confidence
• Patience and Practice
• 📝 Knowledge Check
✅ Final Assessment
• Post-Test / Certification Quiz
🏁 Learning Outcomes
• Understand and manage emotions
• Improve communication & teamwork
• Build lasting relationships
• Lead with empathy and confidence
